Search TipsAppendix B - Run Book details
A Run Book details specific information useful in troubleshooting and can contain the information needed during a technical support call.
A typical run book should include:
|
Version details |
For each piece of installed software including the installed version of CMP. |
|---|---|
|
Structure |
Detailing the servers and the environments hosted on it. |
|
Clustering details |
If clustering is used, list the deployment of applications on each server. |
|
Commands |
Commands to run scripts that start and stop the applications on each server and the order in which they should be executed should be listed. |
|
Dependencies |
Any co-dependent applications should be detailed. |
|
Logging |
The location of logs and the details recorded. |
|
Administration |
Functions and addresses of the administration console. |
|
Server Locator |
To enable or disable load balancing. |